You can remove the data ROKETT.AI holds about you at any time. Which steps apply depends on what you want gone.
Disconnect a platform (Meta, Google Ads, Shopify)
- In ROKETT, open Integrations in the sidebar and click Disconnect on the platform card. This deletes the stored access tokens and every campaign, ad, creative, metric and comment we synced from that platform for the workspace.
- For Meta you can also revoke access from your side: in Facebook go to Settings & privacy → Settings → Business Integrations (or Apps and Websites), find ROKETT Agent and remove it. Our tokens stop working immediately; the next sync notices and marks the connection as disconnected. Removing the integration on Facebook does not by itself erase already-synced data — use Disconnect in ROKETT, or write to us, for that.
Delete a workspace or your account
- Workspace administrators can delete a workspace from Settings. Everything in it — content, generated media, chats and connected-platform data — is removed within 30 days.
- To delete your user account, email privacy@rokett.ai from the address you signed up with. We confirm and complete the deletion within 30 days.
Request deletion by email
If you cannot sign in, or you want a specific record removed, write to privacy@rokett.ai with the subject “Data deletion request”, the email you use with ROKETT, and — for connected-platform data — the ad account or Page in question. We will confirm receipt, verify that the request comes from the account holder, and reply when the deletion is complete.
What we keep afterwards: only what the law obliges us to (for example invoicing records), and nothing that identifies your advertising data. See the Privacy Policy for the full picture.